Services

PROCESS DOCUMENTATION

Our consultants will work with your team to create clear documentation on how you are currently operating. This can be especially useful as a reference document when you’re bringing new team members on board regularly.

PROCESS ANALYSIS

We take things a step further here and analyse where you’re spending the most time, the least time, and determine if there could be some efficiency to be gained. This is a great step towards improving your business operations in preparation for growth!

PORTFOLIO ANALYSIS

We look at your current range of products and services, and identify which ones are making you the best return as the business owner. We’ll also identify those products and services that are not gaining any real traction. This is an excellent foundation for developing a real strategic edge to the way you approach the market.

PRODUCT DEVELOPMENT FRAMEWORK

You have the expertise in your industry, and we bring the expertise in establishing quality processes to enable your team to perform. When considering new products or services to take to the market, what processes do you currently use for your decision making and development plan? We can help your team perform even better by implementing best-practice frameworks suited to your industry and your team.

CUSTOMER ANALYSIS

Our consultants can work with your existing systems to identify your best (and worst) customers, as well as showing which products and services are commonly bundled together. Don’t make extra work for your sales team to remember these details – we can produce up to date reports for you that allow you to set strategic targets for your sales team that consider their region, customer profile, and experience level.

CUSTOMER AVATARS

We will work with you to identify your ideal customers – whether they currently exist or not! The customer avatar is a way to consider the market niche you’re really after when prioritizing work, product features, or preparing a new campaign. You’ll come away with a clear understanding of who you’re selling to, and where to find them.

PROJECT MANAGEMENT

Whether it’s the development of a new product or service, or a large contract that just can’t go wrong, our consultants are trained in multiple styles of project management and we’re confident we can provide the oversight and communication to ensure your next project is a resounding success! We will work with your expert staff to deliver exactly what you need, on time and under budget.